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Delivery and Returns

Delivery

We ship in the Iberian Peninsula, the Balearic Islands, Ceuta or Melilla. Likewise, the European Union.

Without prejudice about product availability and unless extraordinary circumstances, the delivery of the products will take place between 7 and 15 days after receiving the payment confirmation.
If for some reason we can not meet the delivery date, we will inform you of this fact and give you the option to proceed with the purchase establishing a new delivery date or cancel the order with full refund of the price paid. For this purpose, it is essential that you provide a telephone number.

For the purposes of these GTC shall mean that there has been "surrender" or the order has been delivered at the time of signing the receipt at the agreed delivery address.

Transport times may be altered by extraordinary incidents in the transport and difficulties in delivering the goods.

All products are sent by companies: Seur (EU) and Envialia (National)

Returns. Right of withdrawal

According to the regulations of the Distance Selling, effective from June 13, 2014, all customers resident in the European Union have 14 calendar days (from the date of receipt of order) to exercise the right of withdrawal Product acquired JAREN ARTÍCULOS DE PIEL S.L.U, once received at home.

In any case, the return of the product shall be notified to JAREN ARTICULOS DE PIEL S.L.U., by email.

All items received, to be returned must keep original condition with his seal, envelope or box (not having been opened, used, or damaged) and shall be inspected upon receipt. You need to package the / the article / s properly, to avoid a possible deterioration in the product. Furthermore, it is essential to present proof of purchase.

The refund paid by the / the product / s will be effective on the same method of payment and will be limited to items not used and are returned in perfect condition, in the same condition in which they were received.

There will be no refund if the product has been used, open beyond the mere function to check the same, or state, or is damaged, so you should be careful with the products while in their possession.

The refund shall be allowed:

• Products damaged, deteriorated, unsealed or without labels
• Used
• Special items for party, ceremony and similar
• Those that hygiene could be susceptible to cause infections
• Those who can not be capable of being sold again
• Orders as well as references or special orders.

The full amount of the cost of return, in exercising the right of withdrawal will be refunded only in the event that the refund should occur by a defect or defect in the product purchased.
This means that if you as a customer, not satisfied / a with the / the product / s, for any other reason other than the fault or defect, you who take care of the expenses of return will be.
These shipping / return, be reimbursed where appropriate, in the same way they made the payment.

The return can you do it by mail / courier or by physical and direct delivery to the address: C / La Coruna 1 Villamartín (Cádiz). In this regard note that you will be reimbursed the cost of return in an amount equal to a maximum shipping.


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